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  Shipping Costs and Times

Total Delivery Time for Your Order

The total delivery time for your order is the period of time from when you place your order until the time you receive it. It is comprised of two parts: the processing time and the shipping time.

Processing time for an item is the time from when you submit your order to when the item leaves the warehouse.

Shipping time is from when the item leaves the warehouse to when it arrives at your door. See shipping times below.

When to Expect Your Order to Arrive

We determine the starting date of this date range by adding the minimum processing time to the minimum shipping time and the end date by adding the maximum processing time to the maximum shipping time. For instance, if you bought a musical fountain that took 1 to 2 business days to process before shipping and you had it sent by Standard Shipping (3 to 9 business days), the musical fountain would arrive in 4 to 12 business days.

Shipping times, shown below, apply to shipments within the continental United States only. For shipments sent by Standard Shipping method to Alaska and Hawaii, add 4-7 days to the shipping time. Delivery to APO / FPO addresses and U.S. territories and protectorates may take 3 to 6 weeks total.

Please Note: Weather-related shipping delays are not within the control of xchange2.com

 Delivery Method Shipping Time
 Standard Shipping 3-9 business day
(plus processing time)
 2-3 Day Shipping 2-3 business day
(plus processing time)
 Next Day Shipping 1 business day
(plus processing time)
 Freight Carrier
(The only method for oversize items)
7-14 business day
(plus processing time)

How Shipping Costs Are Determined

We work hard every day to bring you the lowest possible shipping cost. The shipping cost for most items is based on the item's size, weight, shipping method and delivery address. We calculate the estimated shipping cost with our lowest-price shipping method and assume all items in your cart are going to one address.

Please Note: You will see your actual shipping cost during checkout

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