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Is this a retail only website?
No, this is an online retail and wholesale website. The listing price in our website is
retail price. If you are buying for re-sale purpose, you may be qualified as our distributor
and enjoy our dicsounted wholesale price. Please contact us at
info@xchange2.com for wholesale price list.
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Do I have to be a registered member to place an order?
No, you can submit your orders even if you are not a registered member.
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Do you have minimum order requirements?
There are no minimum order requirements if you are buying for your own use. For wholesale, first time
minimum order is $300.
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What if I have a question about a specific product?
Please email our customer support team with any questions regarding our products or company
policy, our Customer Service Associates will try their best to assist you.
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How much will it cost to ship my order?
Shipping charge will specify in each item description page, some items are free shipping.
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Do you ship internationally?
Currently, we only ship to the 48 contiguous states and Canada.
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Do you offer expedited shipping?
Yes. We handle our orders with special care and work only with a
freight company whom we trust. We promise that we will get your orders to you as
quickly as possible.
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What kind of Payment methods do you accept?
We accept the following payment methods:
- Credit Card: Visa, Master, American Express, Discover
- PayPal Payment: please send your paypal payment to payment@xchange2.com
- No check or money order will be accepted
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Are all items on your website available?
We are making our effort to make sure all items listed on our website are in stock. If your
order quantity on certain style is more than 10 dozens per color/size, please contact us
first to make sure we have enough inventories for your order. In case of insufficient
inventory, we will contact you before we accept your order.
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Do you take special large quantity orders on the items listed on your website?
Yes, we do. Please contact us for more information on special orders either by email,
feedbacks on our website, or by phone and fax.
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Prices
All listing price in our website are retail prices. If you are buying for re-sale purpose,
you may be qualified as our distributor and enjoy our dicsounted wholesale price. All prices
are subjecet to change without notification.
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Do you have a printed catalog?
No. All of our items are displayed online only.
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Exchange & Returns
xchange2.com do accept exchange and returns, please refer
our return policy for details.
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